Terms & Conditions

1. Acceptance of Terms

By accessing and using the LevelUp Franchise Academy website and platform ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform.

2. Account Registration

To access course content, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate and complete registration information.

3. Course Access and Licence

Upon purchasing a course, you are granted a non-exclusive, non-transferable, personal licence to access the course content for your own educational purposes. You may not share, resell, redistribute, or reproduce the course content in any form.

4. Payment Terms

• All course prices are displayed in South African Rand (ZAR) unless otherwise stated.
• Payment is processed through our third-party payment providers (Yoco and/or PayPal).
• Course access is granted upon successful payment confirmation.

5. Refund Policy

We offer a 7-day money-back guarantee from the date of purchase. To request a refund, contact us at info@levelupfranchiseacademy.com within 7 days of your purchase. Refunds are processed to the original payment method.

6. Intellectual Property

All content on the Platform, including but not limited to course materials, videos, text, graphics, logos, and software, is the property of LevelUp Franchise Academy and is protected by intellectual property laws. Unauthorised use, reproduction, or distribution is prohibited.

7. User Conduct

You agree not to:

• Share your account credentials or course access with others
• Copy, record, download, or redistribute course content beyond what is explicitly provided as downloadable resources
• Use the Platform for any unlawful or harmful purpose
• Interfere with the operation of the Platform or other users' experience

8. Certificates

Certificates are issued upon completion of all module quizzes within a course. Certificates are for personal and professional development purposes and do not represent an accredited qualification.

9. Disclaimer

The content provided on the Platform is for educational and informational purposes only. It does not constitute legal, financial, or professional advice. LevelUp Franchise Academy does not guarantee any specific outcomes from completing our courses. Users should seek independent professional advice before making franchise investment decisions.

10. Limitation of Liability

To the maximum extent permitted by law, LevelUp Franchise Academy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or reliance on the course content.

11. Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the courts of South Africa.

13. Contact

For questions about these Terms and Conditions, please contact us at: info@levelupfranchiseacademy.com